Insurance appointment setting.

Insurance appointment setting. The first thing to look for when choosing a call center to set appointments for insurance agent leads is experience. You will want to find a call center that has extensive experience in outbound lead generation. Outbound and inbound telemarketing are two different animals, with outbound obviously being the most difficult. Insurance appointment setting is an outbound process and also a type of lead generation. It takes a special call center with the infrastructure necessary to accommodate hundreds of thousands of calls each month. This infrastructure includes the call center equipped with predictive dialers, a database management team and a hefty human resources department to keep a flow of qualified telemarketers coming in and train them.